At Flow Lexus, the safety and well-being of our guests is our top priority. We believe it is our role and responsibility during this time to prioritize the health of our customers and employees, while also playing a constructive role in supporting health officials as they work to contain the virus. We are actively monitoring the coronavirus (COVID-19) situation and taking the following steps to help keep our communities safe:

Implementing enhanced cleaning procedures

In response to this developing public health impact, we have increased the frequency of cleaning and sanitizing procedures in all waiting areas. All employees are required to wear gloves and follow comprehensive health and safety procedures consistent with our own high standards.

Providing convenient service options

We understand that you may be limiting your time away from home. Our dealership offers complimentary, convenient pick up & delivery service and loaner vehicles to help make maintaining your vehicle more convenient.

Helping keep vehicles clean

With every service appointment, we offer a complimentary car wash to keep your vehicle clean. All loaner vehicles are also cleaned between each use. 

Sharing advice to stay healthy

We're reminding our customers to follow guidelines from public health authorities. The Center for Disease Control (CDC) recommends the following precautionary measures and guidelines to keep you healthy and prevent the spread of coronavirus (COVID-19).

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Wash your hands often with soap and water for 20 seconds

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Use an alcohol-based sanitizer

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Keep away from others that are sick

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Avoid touching high-touch surfaces in public places

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Avoid touching your face, nose, eyes, etc.

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Clean and disinfect household objects and surfaces in your home

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Avoid all non-essential travel


Our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19). We are privileged to serve you and the community and look forward to seeing you soon.

Sincerely,

 

Flow Lexus